Courses and Services

Koster Consulting & Associates conducts general and customized courses, training and education session in the area of Creating an Abuse-Free Living and Working Environment.

Topics include (Select topic on left for more information)

  • Bullying in the Workplace
  • Formal Investigation Procedures for Alleged Resident/Patient/Client Abuse
  • Investigation Interview Techniques and Documentation
  • Violence in the Workplace Prevention: Policy and Protocol Development and Implementation
  • Dealing with Aggressive and Difficult Behaviours

All training sessions are customized to meet the needs of the organization and client base

Training/Workshop session certificates available for agencies and individual participants

Confidentiality guaranteed